Article Open Access

Islamic Public Relations in Issue Management and Media Relations

(1) * Muhammad Hatta Mail (Politeknik Negeri Lhokseumawe, Aceh, 24351, Indonesia)
(2) Marhamah Marhamah Mail (Universitas Islam Negeri Sultanah Nahrasiyah Lhokseumawe, Aceh, 24351, Indonesia)
(3) Hazan Sazali Mail (Universitas Islam Negeri Sumatera Utara, Sumatera Utara, 20235, Indonesia)
*Corresponding author

Abstract


This article examines the Islamic Public Relations (PR) approach in issue management and media relations in Islamic institutions in Indonesia. The Islamic approach in public relations emphasizes the values of honesty, openness, responsibility, and manners in communication. In the context of a society that is experiencing information polarization and increasing distrust of religious institutions and the media, the role of Islamic PR is important to build credibility and maintain the image of the institution. Through a qualitative-descriptive approach based on literature studies and case studies on several Islamic organizations and Islamic boarding schools, this article explains how Islamic values are applied in issue management and establishing healthy and strategic relationships with the mass media. The results of the analysis show that the Islamic PR approach is able to build a calming, honest, and solutive narrative in the midst of a crisis of public issues. It is necessary to strengthen media literacy and Islamic PR training based on maqāṣid al-syarī'ah so that Islamic institutions are able to appear as communication actors who are trusted by the public.

Keywords


Islamic Public Relations; Issue Management; Media Relations; Islamic Communication; Public Relations Ethics

   

DOI

https://doi.org/10.33122/ejeset.v6i2.942
      

Article metrics

Abstract views : 296 | PDF views : 100

   

Cite

   

Full Text

Download

References


Alamsyah, A., & Rahma, R. (2021). Transformation of Public Communication in the Digital Era: Opportunities and Challenges for Religious Institutions. Journal of Islamic Communication, 11(1), 45-62. https://doi.org/10.24042/komunika.v11i1.9999

Azhari, R. (2021). Crisis Management and Issues in Da'wah Institutions: An Ethical Approach to Islamic Communication. Journal of Contemporary Islamic Communication, 4(2), 80–94. https://doi.org/10.25077/jkik.4.2.80-94

Azizah, N., & Nugroho, R. (2020). Prophetic Communication in Public Relations Practices of Islamic Institutions. Journal of Da'wah Communication, 11(2), 89–101. https://doi.org/10.24042/jkd.v11i2.4567

Cutlip, S. M., Center, A. H., & Broom, G. M. (2006). Effective Public Relations. New Jersey: Pearson Education.

Dewi, R. K. (2021). Islamic Communication Ethics on Social Media. Directorate of Islamic Education and Religious Development.

Effendy, O. U. (2003). Communication Sciences: Theory and Practice. Bandung: Remaja Rosdakarya.

Fadillah, M., & Sari, Y. (2023). Tabayyun in Issue Management: A Study on Islamic Organizations in Indonesia. Journal of Da'wah and Communication Management, 7(1), 55–68. https://doi.org/10.12345/jmdk.v7i1.12023

Fadillah, R., & Sari, M. (2021). Human Resources Capacity in Public Relations of Religious Organizations. Journal of Islamic Communication, 13(2), 87–101. https://doi.org/10.24042/jki.v13i2.34567

Fauziah, N., & Hamid, R. (2021). The Concept of Justice in Islamic Public Communication. Journal of Islamic Communication and Society, 4(2), 112–124. https://doi.org/10.24853/jkim.v4i2.9990

Fikri, H., & Nurhayati, A. (2022). Islamic Public Relations and Media Relations Ethics in the Digital Era. Journal of Islamic Communication Sciences, 6(1), 45–58. https://doi.org/10.22219/jiki.v6i1.12345

Hasanah, U., & Lubis, M. (2022). The Role of Islamic Public Relations in Building the Image of Islamic Institutions in the Digital Era. Journal of Islamic Communication, 12(1), 55–70. https://doi.org/10.24042/jki.v12i1.23456

Kurniawan, R., & Afifah, M. (2021). Media Relations in an Islamic Perspective: A Case Study of Philanthropic Institutions. Communication: Journal of Da'wah and Communication, 15(1), 67–82. https://doi.org/10.24090/komunika.v15i1.4567.

Lestari, D., & Prabowo, A. (2021). Strategic Issue Management in Non-Profit Religious Organizations. Journal of Islamic Communication, 5(1), 22–35. https://doi.org/10.25014/jic.v5i1.9876

Maulana, R., & Iskandar, A. (2022). Islamic PR Ethics in the Digital Era: Between Challenges and Opportunities. Journal of Da'wah and Digital Communication, 6(1), 77–89. https://doi.org/10.22146/dkd.v6i1.11021

Mawaddah, F., & Irawan, D. (2021). Da'wah Strategy in the Mass Media: A Humanistic Approach in Islamic Board PR. Journal of Da'wah and Communication, 5(2), 91–104. https://doi.org/10.12345/jdk.v5i2.11223

Maulidiyah, N. (2022). Media Literacy and Its Challenges for Da'wah Institutions. Journal of Digital Da'wah, 4(1), 43–59. https://doi.org/10.32506/jdd.v4i1.7890

Munir, S., & Hasanah, L. (2022). Tabayyun's Role in Mitigating Social Media Hoaxes by Religious Institutions. Journal of Digital Da'wah and Media Literacy, 6(2), 110–124. https://doi.org/10.22146/jddlm.v6i2.11456

Nasution, M. I. (2022). Islamic Communication Ethics in Public Relations Practice: An Islamic PR Perspective. Journal of Da'wah and Islamic Communication, 15(2), 89-104. https://doi.org/10.21043/dki.v15i2.12880

Nurhadi, M. (2023). Sincerity in Communication: An Islamic PR Perspective. Journal of Social Ethics and Humanities, 5(1), 58–70. https://doi.org/10.31294/jesh.v5i1.14267

Putri, C. A., Berlianie, V., & Mubarok, I. (2023). The influence of Islamic religious values in shaping the communication strategy of religious organizations. Journal of Creative Students, 2(1).

Quraish Shihab. (2021). Tafsir Al-Mishbah: Message, Effect, and Compatibility of the Qur'an. Jakarta: Lentera Hati.

Rahmatika, A. (2022). Islamic Communication Ethics in Public Relations. Jakarta: Pustaka Dakwah.

Rahmatika, D. (2022). Islamic Public Relations and Institutional Friendship Development. Journal of Islamic Communication, 10(1), 15–27. https://doi.org/10.14421/jki.v10i1.12880

Rahmawati, I., & Fauzan, A. (2022). Communication Strategies of Islamic Institutions in Establishing Relationships with the Media. Journal of Public Communication, 4(3), 33–44. https://doi.org/10.31000/jkp.v4i3.9876

Rohman, M., & Sari, D. N. (2020). Issue Management and Media Relations in Islamic Da'wah Institutions in the Digital Era. Journal of Islamic Communication and Broadcasting, 8(1), 33-47.

Salam, A., & Harahap, F. (2021). Da'wah Communication in the Digital Era: An Islamic PR Approach to Islamic Philanthropic Institutions. Journal of Islamic Communication Sciences, 9(2), 76-89. https://doi.org/10.29240/jiki.v9i2.13455.

Saleh, M. (2024). Islamic Communication Ethics: Solutions for Organizational Success. Liwaul Dakwah: Journal of the Study of Da'wah and Islamic Society, 14(1).

Siregar, M., & Wulandari, R. (2021). Islamic Public Relations: Maintaining the Dignity of Institutions in the Era of Information Disruption. Journal of Contemporary Da'wah, 9(2), 101–114. https://doi.org/10.21831/jdk.v9i2.11555

Soenantoko, M. A. (2024). Implementation of Islamic communication principles.

Suryadi, H. (2020). Media Kit as a Strategic Tool for Public Relations in Public Information Management. Journal of Communication Sciences, 18(3), 135–149. https://doi.org/10.22146/jik.v18i3.56789

Syafei, A. (2023). Ethical Media Engagement in Islamic PR Practices. Journal of Media and Islamic Communication, 3(2), 21–35. https://doi.org/10.21043/jmic.v3i2.11543

Yusra, A., & Pratama, D. (2023). Disinformation and the Response of Islamic Institutions: A Case Study of Islamic PR in the Social Media Era. Journal of Religious Social Communication, 6(1), 112–126. https://doi.org/10.12345/jksr.v6i1.22345

Yusra, N., & Hikmah, L. (2021). Spiritual Branding in Islamic Public Relations: A Case Study of the National Zakat Institute. Journal of Contemporary Islamic Communication, 5(1), 55-70. https://doi.org/10.24252/jkik.v5i1.12345


Refbacks

  • There are currently no refbacks.


Copyright (c) 2025 Muhammad Hatta, Marhamah Marhamah, Hazan Sazali

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

 
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0